Shopping chatbots are software programs that communicate in real-time with website visitors.
They offer customer service, respond to inquiries, make product recommendations, collect feedback, and monitor engagement.
There are 3 types of shopping chatbot systems:
● Artificial intelligence (AI) powered chatbots that use processing of natural languages and conversational AI.
This simulates the habits and speaking patterns of people.
● Rules-based chatbots which provide answers to predefined queries that a user may ask.
● Hybrid chatbots that provide AI and rules-based interactions.
Read More: https://helloyubo.com/chatbot/top-features-of-shopping-chatbots/
They offer customer service, respond to inquiries, make product recommendations, collect feedback, and monitor engagement.
There are 3 types of shopping chatbot systems:
● Artificial intelligence (AI) powered chatbots that use processing of natural languages and conversational AI.
This simulates the habits and speaking patterns of people.
● Rules-based chatbots which provide answers to predefined queries that a user may ask.
● Hybrid chatbots that provide AI and rules-based interactions.
Read More: https://helloyubo.com/chatbot/top-features-of-shopping-chatbots/